Customer Service

How to Use Customer Reviews in Your Marketing

Should You Give Discounts to Friends and Family in Your Craft Business

10 Words to Avoid in Customer Service – and Alternatives

3 Tips for Taking Phone Orders in Your Craft Business

Customer Service 101 for Silhouette & Cricut Small Business Owners

How to Write a Refund Policy for Your Silhouette or Cricut Business

How to Deal with Negative Feedback in Your Craft Business

11 Tips for Dealing with Difficult Customers in Your Craft Business

3 Ways to Deal with Customers Who Say You Are Too Expensive