Today, I’m taking a second to rant – since this is very uncharacteristic of me, I’m then sharing my personal policy related to social media comments – and telling you why I think this is important in your Silhouette or Cricut small business. First, my rant: I use my personal social media profiles on Facebook, …
At some point in your business, you are likely to have a customer that provides you the incorrect shipping address. For example, they have recently moved and accidentally chose their old house address when placing an order. What’s a seller to do? There’s no “right” answer, but I’m happy to share how I handle this …
Yippee! You’ve made a sale in your Etsy shop! Unfortunately, the customer didn’t provide enough information to complete the order. Perhaps they didn’t include their color choices or maybe they didn’t give you their monogram. No problem, you’ve sent them a conversation through Etsy and will start their order as soon as you get the …
As a crafter and maker, there are several reasons why you may need to decline an order: too busy, no interest, against your personal beliefs, outside of your comfort zone, beyond your skills, and many, many others. First things first (I cannot stress this enough): “No.” is a complete sentence. You do not have to …
Selling handmade products can be a challenge when potential customers can go to big box retailers and buy similar items. For example, Hobby Lobby has many lettered canvas and “looks like wood” home decor items, Walmart sells tumblers with generic screen printed sayings, and on a recent trip to Michaels I saw many products that …