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Customer Service 101 for Silhouette & Cricut Small Business Owners

Filed Under: Customer Service

There’s nothing more important to a business than its customers. As small business owners, we need to correctly deal with customers – each and every time! Luckily – I’ve got a lot of articles about customer service on the blog.

Customer Service 101

  • Having a good refund and exchange policy in writing can prevent problems before they start: How to Write a Refund Policy for Your Silhouette or Cricut Craft Business
  • There are things you should never say to a customer: 10 Words to Avoid in Customer Service – and Alternatives
  • Sometimes, customers make mistakes: How to Handle a Customer Who Provided the Wrong Shipping Address
  • When you don’t want to complete an order, but you need to be nice: 5 Copy and Paste Ways to Decline an Order
  • There’s always that “one”: 11 Ways to Deal with Difficult Customers in Your Silhouette Business
  • Handwritten notes are not the norm anymore: Customer Retention in Your Craft Business – The Handwritten Note
  • Read my opinion and my explanation: Discounts for friends and family – should you give them?
  • Eventually, you’ll get some: How to Deal with Negative Feedback in your Silhouette or Cricut Business
  • What to do if they stop responding: How to Deal with Etsy Customers Who Don’t Respond to Messages
  • Some customers just want to call you: Tips for Dealing with Customers by Phone in Your Etsy Business
  • Every customer just wants to be heard: My Policy is: ‘No Social Media Comment Left Behind’ – Is Yours?
  • Just don’t do it: Venting or Trashing Your Customers on Social Media

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Customer Service 101 for Silhouette & Cricut Craft Business Owners - (Cameo , Portrait, Maker, Joy) - by cuttingforbusiness.com

Related Posts

  • 3 Ways to Make the Most of Customer Reviews3 Ways to Make the Most of Customer Reviews
  • 10 Words to Avoid in Customer Service – and Alternatives10 Words to Avoid in Customer Service – and Alternatives
  • 3 Tips for Taking Phone Orders in Your Craft Business3 Tips for Taking Phone Orders in Your Craft Business
  • 11 Tips for Dealing with Difficult Customers in Your Craft Business11 Tips for Dealing with Difficult Customers in Your Craft Business
  • 3 Ways to Deal with Customers Who Say You Are Too Expensive3 Ways to Deal with Customers Who Say You Are Too Expensive
  • How to Survey Customers Using RafflecopterHow to Survey Customers Using Rafflecopter

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Love to craft and ready to make some money? You're in the right place! Whether you own a Silhouette Cameo, a Cricut Maker, a Silhouette Curio, a Cricut Joy, or even a Glowforge, get tips and tricks to make an income with your machine.



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