3 Reasons to Include a Packing Slip in Your Orders

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I had a Cutting for Business reader recently send me an email about whether or not she should include a printed packing list/invoice in packages she sends to customers in her craft business. So, let’s talk about it.

3 Reasons to Include a Packing Slip in Your Orders

1. In the event the label falls off. If the label on the package falls off or gets damaged – the post office can (and will) open the package to reveal the contents. They do this in response to missing package inquiries. If there is a packing slip inside that shows the recipient’s address or the return address. They are able to get the package moving to where it should go. (Disclaimer: I can’t say that every post office will do this, but if the slip is in there it’s possible. Without a packing slip – all they’d have is products.)
2. It clears up customer confusion. Let’s face it: Customers don’t always read product details before they purchase. By including a packing slip/invoice in each package you send, the customer can compare what they received to what they ordered.
3. It’s a great place to write a handwritten note or sentiment. See more about the power of handwritten notes in this post.

Tell me in the comments – do you include a packing slip/invoice in your packages?

Christine Schinagl, Cutting for Business

Since 2015, Christine Schinagl has been helping crafters start and run craft businesses through her blog, Cutting for Business. As a Silhouette and Cricut crafter herself, she has a unique take on what works and what doesn’t work in the craft business world. She also teaches a course on creating digital SVG designs, available at How to Design SVGs.

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