3 Reasons to Include a Packing Slip in Your Orders

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I had a Cutting for Business reader recently send me an email about whether or not she should include a printed packing list/invoice in packages she sends to customers in her craft business. So, let’s talk about it.

3 Reasons to Include a Packing Slip in Your Orders

1. In the event the label falls off. If the label on the package falls off or gets damaged – the post office can (and will) open the package to reveal the contents. They do this in response to missing package inquiries. If there is a packing slip inside that shows the recipient’s address or the return address. They are able to get the package moving to where it should go. (Disclaimer: I can’t say that every post office will do this, but if the slip is in there it’s possible. Without a packing slip – all they’d have is products.)
2. It clears up customer confusion. Let’s face it: Customers don’t always read product details before they purchase. By including a packing slip/invoice in each package you send, the customer can compare what they received to what they ordered.
3. It’s a great place to write a handwritten note or sentiment. See more about the power of handwritten notes in this post.

Tell me in the comments – do you include a packing slip/invoice in your packages?

Christine Schinagl, Cutting for Business

Since 2015, Christine Schinagl has been helping crafters start and run craft businesses through her blog, Cutting for Business. As a Silhouette and Cricut crafter herself, she has a unique take on what works and what doesn’t work in the craft business world. She also enjoys teaching other crafters how to create digital SVG designs, available through the Design with Me series.

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