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3 Reasons to Include a Packing Slip in Your Orders

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I had a Cutting for Business reader recently send me an email about whether or not she should include a printed packing list/invoice in packages she sends to customers in her craft business. So, let’s talk about it.

3 Reasons to Include a Packing Slip in Your Orders

  1. In the event the label falls off. If the label on the package falls off or gets damaged – the post office can (and will) open the package to reveal the contents. They do this in response to missing package inquiries. If there is a packing slip inside that shows the recipient’s address or the return address. They are able to get the package moving to where it should go. (Disclaimer: I can’t say that every post office will do this, but if the slip is in there it’s possible. Without a packing slip – all they’d have is products.)
  2. It clears up customer confusion. Let’s face it: Customers don’t always read product details before they purchase. By including a packing slip/invoice in each package you send, the customer can compare what they received to what they ordered.
  3. It’s a great place to write a handwritten note or sentiment. See more about the power of handwritten notes in this post.

Tell me in the comments – do you include a packing slip/invoice in your packages?

3 Reasons to Include a Packing Slip in Your Orders - Silhouette Portrait, Cameo, Cricut Explore, Maker - Craft Business - cuttingforbusiness.com.
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Katrina

Monday 23rd of April 2018

I haven't shipped any orders to people other than family and friends so I've never sent one. As a customer I can say I prefer the slips that are a quarter or half page. It's nice to have the details but don't need more paper filling up my trashcan.

Christine

Wednesday 25th of April 2018

Thanks for sharing!

Cheryl

Friday 13th of April 2018

I don’t include them. I hate the waste of paper and ink. Over 7000 sales and nobody has asked about lack of one or wanted one. The records are online, easier for me to keep up with.

Christine

Wednesday 18th of April 2018

Thanks for sharing!

Lisa

Tuesday 10th of April 2018

I put a packing slip in every package I ship. I'm always afraid the shipping label will fall off! Also as a reminder to the customer of what they ordered and where they ordered it from!

Christine

Wednesday 11th of April 2018

Thanks for sharing! (Sometimes I forget what I ordered, too!)

L Braziel

Monday 9th of April 2018

I include a pack slip with every order and it's cleared up confusion on more than one occasion. The buyer thought they asked for one thing but the pack slip indicated otherwise.

Christine

Wednesday 11th of April 2018

Absolutely!

Velma

Monday 9th of April 2018

Yes, I definitely feel a packing slip is very important, because (as from my own experience), I sometimes forget what I ordered from who and this is my reminder.

Christine

Wednesday 11th of April 2018

Me, too!