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Customer Service 101 for Silhouette & Cricut Small Business Owners
How to Write a Refund Policy for Your Silhouette or Cricut Business
Discounts for Friends and Family in Your Craft Business – Should You Give Them?
How to Deal with Negative Feedback in your Silhouette or Cricut Business
10 Words to Avoid in Customer Service – and Alternatives
3 Ways to Make the Most of Customer Reviews
11 Tips for Dealing with Difficult Customers in Your Craft Business
3 Ways to Deal with Customers Who Say You Are Too Expensive
My Policy is: ‘No Social Media Comment Left Behind’ – Is Yours?
How to Handle a Customer Who Provided the Wrong Shipping Address
How to Deal with Etsy Customers Who Don’t Respond to Messages
5 Copy and Paste Ways to Decline an Order
Tips for Dealing with Customers by Phone in Your Etsy Business
Why You Should Stop Venting or Trashing Your Customers on Social Media
Customer Retention in Your Craft Business – The Handwritten Note
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